What is the New EU €3 Flat-Rate Customs Duty? + Tips & Tricks

The cost of selling low-value goods into the European Union is changing — and e-commerce businesses shipping from outside the EU need to understand how the new €3 customs charge could affect their margins, customs processes and customer experience.

In this episode of the Shopreturns Podcast, we speak with Khaled Khaled from Avask about the new EU customs charge affecting low-value parcels entering the European Union.

Khaled explains what qualifies as a low-value parcel, how the new €3 charge works, and why the final cost can be significantly higher than €3 when a shipment contains products classified under different commodity codes.

We explore what businesses need to change across customs declarations, HS and commodity code classification, pricing, IOSS, VAT management, carrier relationships, and customer communication — and whether holding inventory inside the EU could become a more efficient long-term strategy.